FAQ

Frequently Asked Questions

Answers to the most common questions

Pricing

What prices should we expect?

Our prices depend on several factors: the number of guests, the type of event and the services you request. Since every event is unique, we prepare a personal quote based on your needs. Please contact us by email or through the booking form.

Capacity

How many guests can the venue accommodate?

The main hall comfortably seats 80 guests, and the gallery conference room upstairs holds another 20 people. Using both rooms together, we can welcome up to 100 guests.

Booking

How far in advance should we book?

Bookings are taken on a first come, first served basis, so we recommend contacting us as early as possible, especially for spring and summer, which usually fill up quickly.

Catering

Do you provide catering?

Magnólia Event House does not provide on-site catering. Guests are welcome to cook in the kitchen on site, or we are happy to recommend outside caterers. We provide cookware and glasses, or you can bring your own. Please note: if you use our equipment, it must be returned clean at the end of the event.

Organization

How much time is there to set up?

Set-up time is included in the rental. On the day of the event, the venue is available from the morning for decorating, preparation and getting ready to welcome guests. Earlier access can be arranged in special cases.

Weather

What happens in bad weather?

Our event hall is fully covered, so your event runs smoothly whatever the weather. For outdoor events, the indoor space can be used as an alternative if the weather turns bad.

Parking

Is parking available?

Yes, parking is free for our guests.

Decoration

Can we bring our own decorations?

Yes, you are welcome to bring your own decorations to make your event even more personal and special.

Please note: nails, staples, thumbtacks or any other fasteners that could damage the walls are not allowed.

Clear adhesive tape may be used.

Cancellation

What happens if we cancel the event?

If you need to cancel, please let us know in writing. Whether the deposit is refunded depends on how far ahead of the event you cancel. See the next question.

Is the deposit refundable if we cancel the wedding or event?

If you cancel well ahead of the event, we refund the deposit. If you cancel only a few days before the event, the deposit is not refunded, because by then we can no longer offer the date to other guests.

Can we move our booking to a new date?

Yes. If you need to change the date for any reason, we will help you arrange a new one, provided the requested date is still available. In that case, the deposit is transferred to the new date.

What happens if the event is cancelled for reasons beyond our control?

If the event cannot take place for reasons beyond anyone's control (for example a natural disaster or pandemic restrictions), you can choose: we arrange a new date free of charge, or we refund the deposit in full.

Didn't find your answer?

Get in touch and we will be happy to answer all your questions!